Executive Assistant

Executive Assistant

Are you a proactive and highly organised professional with a talent for supporting senior management? Eastlight Community Homes is looking for an Executive Assistant to join our Executive Team.

As the Executive Assistant, you will provide comprehensive and confidential support to the executive team and principally the chief executive. Your primary responsibility will be to manage the schedules of the executives, ensuring all tasks are completed to the highest standard. This role demands a high level of discretion, initiative, and relationship management, along with the ability to exercise mature and independent judgement.

Key Responsibilities:

• Provide exceptional administrative and secretarial support to the Executive Team.
• Effectively handle customer and other stakeholder queries on behalf of the Chief Executive.
• Maintain and manage the Executive Team's diaries, arranging meetings, and appointments, and ensuring all necessary documents are prepared and available.
• Organise, facilitate, and attend meetings, taking minutes as needed to support effective decision-making.
• Assist in preparing and collating reports, presentations, and other documents for the Executive Team, Board, and Committees.
• Undertake research and analysis as required.
• Develop and maintain professional relationships with employees, Board members, and external stakeholders.
• Ensure confidentiality and handle sensitive information with tact and diplomacy.
• Seek efficiency and value for money in your work and that of the executive support service.

What We're Looking For:

• Proven experience as an Executive Assistant.
• Highly skilled at managing customer and stakeholder relationships.
• Confident in engaging with executives, customers, and other key stakeholders.
• Committed to upholding our customer-first ethos by proactively addressing customer concerns, including directly handling complaints when necessary or upon request.
• Exceptional organisational skills, with a focus on prioritising effectively and working efficiently to achieve desired outcomes.
• Expertise in diary management, minute-taking, and Microsoft Office.
• Excellent organisational skills, with the ability to multitask and meet deadlines.

To demonstrate our commitment to you, we have developed a sector leading total rewards package for our people. 

• £32,058 annual base salary
• Working Hours: 37 hours per week, with a flexible working pattern to be agreed upon through negotiation across the working week.
• Flexible working location with some office-based days required each month
• 12 months Fixed Term Contract
• Group stakeholder pension plan (Eastlight will double, up to 5% of the    employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
• Annual wellbeing grant of £200 per annum – Subject to eligibility
• 30 days annual leave plus bank holidays
• Trailblazing family leave [Maternity, Paternity and Adoption – 12 weeks full pay / 6 weeks half pay] – Subject to eligibility
• BUPA healthcare cash plan, life assurance

Why Join Eastlight?

If you're ready to lead with purpose, drive transformative change, and ensure residents are at the heart of every decision, join us in shaping a future where exceptional leadership sets a new standard for housing services.

Eastlight Community Homes is a vibrant, resident-led housing association in the East of England. We own and manage 14,500 homes, offering a mix of social rent, affordable rent, and shared ownership. With plans to build many more homes, we are committed to tackling the demand for truly affordable housing.

We prioritise the health and wellbeing of our residents by ensuring they have access to high-quality, safe homes and neighbourhoods. Our residents pay rents and charges below market rate, and we reinvest every £1 to fund new housing projects, improve services, and address community challenges.

Working side-by-side with our residents, our governance structures, including our resident-led Customer Influence Committee, enable us to listen to their views and ensure they can influence decision-making.

Eastlight Community Homes is a Level 3 disability confident and equal opportunities employer. We are committed to promoting an inclusive and diverse culture and encourage applications from everyone. If you need support with the application process or would like an alternative format (such as video, brail, PDF), please contact recruitment@eastlighthomes.co.uk.

For an informal chat about the role, please contact our Talent Partner Ashni Anto on Ashni.anto@eastlighthomes.co.uk. 

Application Closing Date: 23/09/2024

Interview Date: 02/10/2024

Join us and be part of something extraordinary at Eastlight Community Homes.