Braintree - Property
Eastlight Community Homes, Braintree, CM77 8FG

Repairs Scheduler

Salary: £29,492 per annum
Working Pattern: Full Time
Contract Type: Permanent
Closing Date: Wed 07 May 2025 - 10:59 pm UTC
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Repairs Scheduler

Working Pattern

M
7:45 - 16:15
T
7:45 - 16:15
W
7:45 - 16:15
T
7:45 - 16:15
F
7:45 - 16:15
S
S

Agencies

Eastlight’s current agency PSL is at capacity, so we will not be able to consider candidate applications introduced by agencies outside of our selected suppliers.

Who We Are

Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in.

The Role

Eastlight Community Homes is seeking a Repairs Scheduler to join us as a vital part of our Home Solutions Team!

In this role, your expertise will be crucial in organising, coordinating, and ensuring the swift completion of repair and maintenance tasks, enhancing the quality of services we offer to our housing community. You will maintain accurate records of repair requests and progress using specialised software, track operative diaries, and ensure repairs are completed on time, aiming for first-time fixes. The role involves providing excellent customer service through regular communication with residents about repair schedules and collaborating with senior staff to improve scheduling processes and overall efficiency.

As a Repairs Scheduler, you’ll play a critical role in our ongoing commitment to improving the living conditions for our residents, ensuring their homes are safe, comfortable, and well-maintained.
This position operates from Monday to Friday, with work hours set from 7:45 am to 4:15 pm
.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector-leading total rewards package:

  • £29,492 annual base salary 
  • Permanent, Full-Time contract
  • Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
  •  30 days annual leave plus bank holidays
  • Annual wellbeing grant of £200 per annum – Subject to eligibility
  • Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
  • BHSF healthcare cash plan, life assurance
  • Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact recruitment@eastlighthomes.co.uk

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 7th May 2025 at 23:59 

Interview Date: Interviews are expected to be held on the 15th May 2025 in person at Eastlight's Marks Tey Hub.

You are applying for...
Repairs Scheduler
Salary: £29,492 per annum
Working Pattern: Full Time
Contract Type: Permanent
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Questions
Do you hold valid right to work in the UK?
Eastlight has signed up to the Disability Confident Scheme, and we are committed to encouraging applications from disabled candidates. We guarantee an interview for applicant who declare they have a disability and meet the essential criteria for the job. Please note that there may be occasions when it is not feasible to interview every Disability Confident candidate who meets the essential criteria, especially during periods of high application volume, seasonal demand, or peak times. Do you have a disability, and would you like to be considered under the Disability Confident Scheme?
Do you require any reasonable adjustments due to a disability to support you during the selection process? (For example, the application form in another format - such as audio, large print, braille, or translated, or support with the interview process should your application be shortlisted)
Are you a current customer (tenant, leaseholder, shared owner, shareholder) of Eastlight Community Homes? Please be aware, if you are successful for the post this will eliminate your eligibility to be an Eastlight Shareholder.
Are you currently an Agency Worker or Contractor for Eastlight Community Homes?
To your knowledge, do you have any close relationships (e.g., relatives, spouses) who are currently employed by Eastlight?If yes, please provide the name of the employee, their job title and department (if known), and their relationship to you:
Have you informed your line manager about your application? If you are currently an Eastlight employee, please ensure you inform your Line Manager about your application. This helps to maintain a collaborative and transparent approach to your career development within Eastlight.
Are you currently employed by Eastlight?
Please insert your personal statement. Your personal statement should demonstrate your motivation for applying for this role and choosing Eastlight.
What experience do you have in scheduling, diary management or administration?
Have you previously operated with systems, software or equipment specific to scheduling, e.g. Connect/Outlook/Excel/MS Office 365? If so, which ones?
Do you have experience in a customer-facing role, requiring strong customer service communication skills, which you would be able to demonstrate?
?
We ask this because we're interested in your suitability.
Scenario Questions
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Verbal & Numeric Questions
A jar contains 10 red, 15 yellow, and 5 blue candies. What is the probability of picking a yellow candy?
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