Independent Member - Customer Influence Committee (x2)

Independent CIC Member

Eastlight Community Homes is inviting passionate residents and those with lived experience to apply to join us as either a Customer Influence Committee (CIC) Independent Member or a Trainee Board Member. 

We are looking for people who are passionate about working together to influence and shape services which work for our residents, and who can bring their knowledge and experiences to help us operate effectively in an ever-changing financial and regulatory landscape.

Each role will take around two days per month, and we pay you a fixed fee for your time.

As a CIC Independent Member, you will work with other Committee Members and the Board to make sure residents’ voices are heard and help hold Eastlight to account for how we deliver services for our residents, how we engage with them and how we meet the outcomes of the consumer standards for social housing.

This opportunity would suit someone interested in a big-picture approach of shaping decisions that matter, ensuring our services are fit for purpose.

For this Customer Influence Committee (CIC) role, you must have the following knowledge and experience:

• Have a good understanding of our communities, including what they need and want
• Currently live in a social home, or have lived in one previously (Eastlight residents, shared owners or leaseholders are strongly encouraged to apply)
• Previously helped local neighbourhoods to thrive, knowing how to create a sense of community – for example, organising events, completing surveys or leading resident groups or networks
• Experience of working in customer service roles or in supporting members of the public.

While not essential, you might also have experience in:

• Working on Committees or in other groups, representing other people's views
• Experience of working with community groups and partners to plan and achieve common goals.

About Eastlight Community Homes

As you know from being one of our residents, Eastlight has a G1 V1 governance and financial viability rating, and we are delivering on our ambitious Corporate Strategy 2024–2027 – our forward vision, co-designed with residents. We are an innovative and diverse organisation with a solid financial foundation and a clear vision for housing across Essex and the East of England.

Applying

If you have the relevant skills, knowledge and experience, we would love to hear from you.

At Eastlight, we prioritise our people, nurturing a culture where everyone can flourish through support, development and investment.

We pay a fee for the role, plus expenses. Additionally, we provide agile working opportunities, and comprehensive training programmes. We also strive to create a supportive and inclusive environment, demonstrating our commitment to your growth and wellbeing.

If you're ready to make a meaningful impact, bring your voice to the table and shape the future of Eastlight, join us in our mission to create affordable homes and great neighbourhoods that people are proud to live in.

Eastlight is a Level 3 Disability Confident and equal opportunities employer. We are committed to promoting an inclusive and diverse culture and we therefore encourage applications from everyone, regardless of characteristics or backgrounds.

If you require any support with the application process, please contact recruitment@eastlighthomes.co.uk    

For a confidential discussion about the position or for more information, please contact our Governance Team on governance@eastlighthomes.co.uk 

Join us and be part of something extraordinary at Eastlight Community Homes.

Important Dates

Application closing date: Sunday, 29 June at 23:59

Interview dates: (in person at our Braintree office): Monday, 28 July or 1 August 2025.