Administrator (Compliance)

Agencies

Eastlight’s current agency PSL is at capacity, so we will not be able to consider candidate applications introduced by agencies outside of our selected suppliers.

Who We Are

Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in.

The Role

Do you enjoy delivering exceptional customer service and supporting a team to success? If this is you, we have an exciting Fixed Term/Secondment opportunity for an Administrator  in our compliance and estates team.

As an Administrator, you will undertake and provide administrative duties to the compliance and estates team to ensure the processes are being followed in an efficient way for all compliance related activity.

Role overview:

• As and when required, provide administrative support for other teams within the Property Services team
• Become familiar with the responsibilities of each staff member within the Community Safety & Estates team
• Make and receive phone calls from customers to full fill our Statutory duty to keep customers safe in their homes

Use of a variety of software/database/IT systems such as, MS Excel, MS Word, MS Outlook, Keystone, Orchard, ShareFile and external third-party management sheets and portals to:

Run reports

Raise Purchase Orders and process invoices

Maintain Eastlight’s asset database

Support the team in the direct delivery of services via external specialist contractors and our own in-house trades team

Upload key data into our Asset Management System including servicing certificates and service dates

Provide information to the Contract Manger and other departments for the preparation of monthly reports and delivery of services

Management of the Supported Housing Compliance Data Portfolio

Must Haves:

Experience of working in a team within a busy office environment

Experience of working within the housing or construction sector

Experience of providing support to a team

Ability to prioritise, work to tight deadlines and work unsupervised to a high standard

Proven customer service and communication skills on the telephone, email and face to face when dealing with customers or staff

Good knowledge of Excel

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

• £29,492 per annum
• 37 hours per week Fixed Term/Secondment contract
• Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
•  30 days annual leave plus bank holidays
• Annual wellbeing grant of £200 per annum – Subject to eligibility
• Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
• A healthcare cash plan, life assurance
• Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact recruitment@eastlighthomes.co.uk

Eastlight Community Homes are unable to provide Visa Sponsorship.

Any internal applications from employees whose roles are formally at risk will be given priority consideration for this position in accordance with our redeployment process.

Important Dates

Closing Date: 24 September 2025 @ 23:59 

Interview Date: Interviews are expected to be held week commencing 29 September 2025 in person at Braintree Hub