Braintree - Business Growth, Data and Change
Eastlight Community Homes, Braintree, CM77 8FG

Homes Sales Progression Advisor

Salary: £35,374 per annum
Working Pattern: Full Time
Contract Type: Permanent
Hours: 37
Closing Date: Tue 25 Nov 2025 - 11:59 pm UTC
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Homes Sales Progression Advisor

Working Pattern

M
8:30 - 17:00
T
8:30 - 17:00
W
8:30 - 17:00
T
8:30 - 17:00
F
8:30 - 16:30
S
S

Agencies

Eastlight’s current agency PSL is at capacity, so we will not be able to consider candidate applications introduced by agencies outside of our selected suppliers.

Who We Are

Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in.

The Role

We are looking for a Home Sales Advisor to join us on a full-time, permanent basis. 

The ideal candidate will ensure an exceptional customer experience throughout all stages of shared ownership home sales, resales, staircasing, and other related processes. You will be responsible for meeting sales targets in terms of income and timelines, maintaining accurate sales records in compliance with legislative, statutory, and regulatory requirements, including those set by Homes England and the Regulator of Social Housing. You will act as the key point of contact for customer and colleague enquiries, organise viewings and handovers, and coordinate administrative tasks to ensure sales are completed efficiently and to target. 

The role also involves attending site meetings and providing detailed handover information to customers, ensuring they are well-informed of their rights and responsibilities. By supporting the sales process from enquiry to completion, the successful candidate will play a vital role in helping Eastlight achieve its sales targets while maintaining high standards of customer service and compliance.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

  • £35,374 per annum
  • 37 hours per week
  • Permanent contract
  • Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
  •  30 days annual leave plus bank holidays
  • Annual wellbeing grant of £200 per annum – Subject to eligibility
  • Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
  • BHSF healthcare cash plan, life assurance
  • Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact recruitment@eastlighthomes.co.uk

Eastlight Community Homes are unable to provide Visa Sponsorship.

Any internal applications from employees whose roles are formally at risk will be given priority consideration for this position in accordance with our redeployment process.

Important Dates

Closing Date: 25 November 2025 @ 23:59 

Interview Date: Interviews are expected to be held on 2 December 2025 in person at Braintree Hub

You are applying for...
Homes Sales Progression Advisor
Salary: £35,374 per annum
Working Pattern: Full Time
Contract Type: Permanent
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Questions
Do you hold valid right to work in the UK?
Have you used AI Software (ChatGPT, Copilot, Grok, Gemini, etc.) to aid with the completion of your application?
Eastlight has signed up to the Disability Confident Scheme, and we are committed to encouraging applications from disabled candidates. We guarantee an interview for applicants who declare they have a disability and meet the essential criteria for the job. Please note that there may be occasions when it is not feasible to interview every Disability Confident candidate who meets the essential criteria, especially during periods of high application volume, seasonal demand, or peak times. Do you have a disability, and would you like to be considered under the Disability Confident Scheme?
Do you require any reasonable adjustments due to a disability to support you during the selection process? (For example, the application form in another format - such as audio, large print, braille, or translated, or support with the interview process should your application be shortlisted)
Are you currently employed by Eastlight? If yes, have you informed your line manager about your application? Please ensure they are informed, as this helps to maintain a collaborative and transparent approach to your career development within Eastlight.
Are you currently an Agency Worker or Contractor for Eastlight Community Homes?
Are you a current customer (tenant, leaseholder, shared owner, shareholder) of Eastlight Community Homes? Please be aware, if you are successful for the post this will eliminate your eligibility to be an Eastlight Shareholder.
To your knowledge, do you have any close relationships (e.g., relatives, spouses) who are currently employed by Eastlight?If yes, please provide the name of the employee, their job title and department (if known), and their relationship to you:
Please insert your personal statement. Your personal statement should demonstrate your motivation for applying for this role and choosing Eastlight.
What experience do you have in housing sales? (e.g. Housing Association, local authority or private developer environment)
Do you have experience in using generic software (MS Office) and industry specific software tools (e.g. Orchard, Sequel or similar)?
?
We ask this because we're interested in your suitability.
Scenario Questions
When you realise you provided incorrect information to a customer, what is the most accountable action to take?
Please select 1 answer(s)
Verbal & Numeric Questions
You buy items costing £25.50, £13.75, and £9.20. How much change will you get from £50?
Please select 1 answer(s)
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