Business Analyst

Agencies

Eastlight’s current agency PSL is at capacity, so we will not be able to consider candidate applications introduced by agencies outside of our selected suppliers.

Who We Are

Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in.

The Role

The Role 

We are looking for a Business Change Analyst to support the Change Programme Manager in delivering Eastlight’s Change & Transformation strategy. This role is central to ensuring business needs are clearly understood, effectively analysed and translated into successful, strategically aligned change initiatives. 

Working across multiple projects within a complex transformation programme, you will collaborate closely with senior stakeholders, Process Owners, Service Leads and Technology Teams to shape and support the delivery of business change. 

Key Responsibilities 

Support the Change Team in the assessment, planning and delivery of projects aligned to Eastlight’s strategic objectives 

Engage with stakeholders to understand, scope and define new project and change requirements 

Ensure proposed initiatives align with the wider Programme Plan and organisational priorities 

Produce high-quality documentation including requirements gathering, process mapping, gap analysis and service redesign 

Apply Lean techniques to define problems, measure current performance, identify root causes and implement sustainable improvements 

Identify risks, dependencies and opportunities within project workstreams and escalate where appropriate 

Prepare clear reports, provide analysis and present findings to stakeholders at all levels 

Act as a key link between business areas and Technology Teams, identifying cross-departmental impacts and supporting prioritisation and resource planning 

This is an exciting opportunity to contribute to a high-impact transformation programme and play a key role in shaping the future of Eastlight. 

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

• £56,520 per annum
• Permanent 37 hours per week
• Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
•  30 days annual leave plus bank holidays
• Annual wellbeing grant of £200 per annum – Subject to eligibility
• Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
• A healthcare cash plan, life assurance
• Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact recruitment@eastlighthomes.co.uk

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 22 March 2026@ 23:59 

Interview Date: Interviews are expected to be held on 27 March 2026 in person at Braintree Hub.

We reserve the right to close or withdraw this vacancy earlier than advertised should we receive a sufficient number of applications.