Braintree - People and Business Services
Eastlight Community Homes, Braintree, CM77 8FG

Leasehold Co-ordinator (Part Time)

Salary: £35,374 per annum
Working Pattern: Part Time
Contract Type: Permanent
Hours: 22.50
Closing Date: Fri 01 May 2026 - 10:59 pm UTC
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Leasehold Co-ordinator (Part Time)

Agencies

Eastlight’s current agency PSL is at capacity, so we will not be able to consider candidate applications introduced by agencies outside of our selected suppliers.

Who We Are

Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in.

The Role

We are seeking a Leasehold Co-ordinator to join us on a permanent, part-time basis to help deliver an excellent customer experience and high‑quality leasehold services that support our residents and communities.

In this role, you will be the key point of contact for leaseholders, providing specialist advice, guidance and support across all aspects of residential leasehold services. You will ensure statutory, legislative and regulatory requirements are met, maintain accurate records, and deliver a comprehensive leaseholder journey that drives customer satisfaction and value for money.

Working collaboratively across the organisation, you will manage service charges, statutory notices, complaints and arrears, support leaseholders experiencing financial difficulty, and liaise with legal advisers and residents’ associations where required. You will also contribute to service improvement, performance reporting and regulatory compliance, helping to ensure our leasehold services meet best practice and reflect our commitment to putting residents at the heart of what we do.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

  • £35,374 per annum pro rata
  • Permanent, 22.5 hours per week - working days are negotiable
  • Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
  •  30 days annual leave plus bank holidays
  • Annual wellbeing grant of £200 per annum – Subject to eligibility
  • Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
  • A healthcare cash plan, life assurance
  • Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact recruitment@eastlighthomes.co.uk

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 1 May 2026 at 23:59pm

Interview Date: Interviews are expected to be held on week beginning 11 May 2026 via via Microsoft Teams

We reserve the right to close or withdraw this vacancy earlier than advertised should we receive a sufficient number of applications.

You are applying for...
Leasehold Co-ordinator (Part Time)
Salary: £35,374 per annum
Working Pattern: Part Time
Contract Type: Permanent
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Questions
Do you hold valid right to work in the UK?
Have you used AI Software (ChatGPT, Copilot, Grok, Gemini, etc.) to aid with the completion of your application?
Eastlight has signed up to the Disability Confident Scheme, and we are committed to encouraging applications from disabled candidates. We guarantee an interview for applicants who declare they have a disability and meet the essential criteria for the job. Please note that there may be occasions when it is not feasible to interview every Disability Confident candidate who meets the essential criteria, especially during periods of high application volume, seasonal demand, or peak times. Do you have a disability, and would you like to be considered under the Disability Confident Scheme?
Do you require any reasonable adjustments due to a disability to support you during the selection process? (For example, the application form in another format - such as audio, large print, braille, or translated, or support with the interview process should your application be shortlisted)
Are you currently employed by Eastlight? If yes, have you informed your line manager about your application? Please ensure they are informed, as this helps to maintain a collaborative and transparent approach to your career development within Eastlight.
Are you currently an Agency Worker or Contractor for Eastlight Community Homes?
Are you a current customer (tenant, leaseholder, shared owner, shareholder) of Eastlight Community Homes? Please be aware, if you are successful for the post this will eliminate your eligibility to be an Eastlight Shareholder.
To your knowledge, do you have any close relationships (e.g., relatives, spouses) who are currently employed by Eastlight?If yes, please provide the name of the employee, their job title and department (if known), and their relationship to you:
Please insert your personal statement. Your personal statement should demonstrate your motivation for applying for this role and choosing Eastlight.
Please describe your experience of working in residential leasehold management role.
Please outline your knowledge of leasehold law, practice and policy and explain how you have applied this in your role.
Describe your experience of working with leasehold data, procedures and systems.
Please outline your experience in using generic IT software and industry specific housing systems
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Scenario Questions
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