Operations Manager - Support Services

Agencies

Eastlight’s current agency PSL is at capacity, so we will not be able to consider candidate applications introduced by agencies outside of our selected suppliers.

Who We Are

Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in.

The Role

We are seeking an Operations Manager to join Eastlight Community Homes on a permanent basis. You will be responsible for the Stores Logistics and Administrative Support Teams within our Home Solutions Team (HST). In this role, you will be responsible for managing key services such as in-house stores, fleet management, waste services, and the administration and scheduling of operations. 

You will drive continuous improvement across these services, ensuring the most efficient and effective support is delivered to customers. This position also includes budget management of £3-5 million, overseeing stock turnover of £3 million, and a £350k stock holding. Your leadership will help shape the team’s culture and processes, promoting innovation and enhancing service delivery.

You will have proven experience in procurement, supply chain management including stock control and fleet management. You will have experience of working in a management capacity in the Housing Sector and experience of managing and controlling significant budgets. The successful candidate will also have an understanding of construction legislation, it’s implementation and knowledge of the Central government definitions of the Decent Homes Standard. The role requires excellent interpersonal, leadership, and organisational skills, as well as the ability to monitor performance and lead audits and analysis. 

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

• Salary: £48,000 [£43,200 for 6 months if appointed under a development opportunity due to less experience]
• £2,200 car allowance p/a
• Full-time, Permanent contract 
• Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
•  30 days annual leave plus bank holidays
• Annual wellbeing grant of £200 per annum – Subject to eligibility
• Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
•  BUPA healthcare cash plan, life assurance
• Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact recruitment@eastlighthomes.co.uk

Eastlight Community Homes are unable to provide Visa Sponsorship.

Any internal applications from employees whose roles are formally at risk will be given priority consideration for this position in accordance with our redeployment process.

Important Dates

Closing Date: 12th February 2025 

Interview Date: Interviews are expected to be held on the 17th and 20th of February 2025 in person at our Marks Tey Hub