Neighbourhood Support (Fixed-Term/Secondment)
Supporting Documents
Working Pattern
Agencies
Eastlight’s current agency PSL is at capacity, so we will not be able to consider candidate applications introduced by agencies outside of our selected suppliers.
Who We Are
Eastlight Community Homes is proud to be the largest community gateway social housing provider in the country. Together with our residents and communities, we create safe, affordable homes and neighbourhoods that people are proud to live in.
The Role
We have an exciting new opportunity for a Neighbourhood Support professional to join our busy and rewarding Neighbourhood Team!
This position is on a full-time, fixed-term contract/secondment basis, for up to 9 months.
In this varied role, you’ll provide essential support to residents and colleagues, helping us deliver excellent housing services across our communities. You’ll be involved in a wide range of tasks, including setting up and ending tenancies, managing mutual exchanges and lettings, supporting garage applications, and maintaining accurate records. You’ll respond to customer enquiries, prepare documents, and liaise with colleagues, contractors, and external agencies to ensure services run smoothly. You’ll also support processes related to Aids and Adaptations, income management, planned maintenance, invoice processing, and performance reporting.
We’re seeking applicants with proven administrative experience and sound IT knowledge, who can stay organised and focused in a fast-paced environment. You’ll be confident engaging with residents and partners, able to manage competing priorities, and committed to delivering high-quality customer service. Familiarity with housing services or safeguarding would be beneficial, but full training will be provided.
This is a great opportunity to make a meaningful impact in our communities, working at the heart of neighbourhood services to support residents and help us deliver safe, fair, and positive housing outcomes.
Benefits and Compensation
To demonstrate our commitment to you, we have developed a sector leading total rewards package:
- £29,492 per annum
- Full-time (37 hours per week), Fixed-Term Contract for up to 9 months
- Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
- 30 days annual leave plus bank holidays
- Annual wellbeing grant of £200 per annum – Subject to eligibility
- Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
- A BHSF healthcare cash plan, life assurance
- Formal qualifications and paid professional membership
Next Steps
At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.
Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact recruitment@eastlighthomes.co.uk
Eastlight Community Homes are unable to provide Visa Sponsorship.
Important Dates
Closing Date: 8 February 2026 at 23:59
Interview Date: 16 February 2026, in-person at Eastlight House, Braintree.
We reserve the right to close this vacancy early, if sufficient applications are received.